Webinar Technical Requirements

Webinar Technical Requirements

Join from the desktop app (Windows or Mac)

To get the most out of GoToWebinar you can download and install the full-feature desktop software on your Windows and Mac computer. See Download GoToWebinar for more information.

Operating system:

  • Windows Vista – Windows 10
  • Mac OS X 10.8 (Mountain Lion) – 10.11 (El Capitan)

Web Browser:

  • Google Chrome v39 or later
  • Mozilla Firefox v34 or later
  • Internet Explorer v8 or later
  • Apple Safari v6 or later

Internet Connection: 1 Mbps or better (broadband recommended)

Software:

  • GoToWebinar desktop app
  • JavaScript enabled

Hardware:


Join from a web browser

Using the GoToWebinar Instant Join app, you can join webinars entirely within your web browser (rather than installing and using the GoToWebinar desktop app). The features that are available during the session will vary depending on your web browser; see GoToWebinar Instant Join for more information.

Operating system:

  • Mac OS X 10.6 (Snow Leopard)
  • Mac OS X 10.7 (Lion)
  • Linux / Ubuntu
  • Google Chrome OS (Chromebook)

Web Browser:

  • Mozilla Firefox v34 or later
  • Google Chrome v39 or later

Internet Connection:

  • 1 Mbps or better (broadband recommended)
  • 3G connection or better (WiFi recommended for VoIP audio) for Chromebooks

Software: None

Hardware: Microphone and speakers (USB headset recommended**) if unmuted by the organizer


Join from an iOS device

Operating system: iOS 8 or later

Device:

  • iPhone 4 or later
  • iPad 2 or later

Internet Connection: 3G connection or better (WiFi recommended for VoIP audio)

Software: Free GoToWebinar App from the App Store

Hardware: Microphone and speakers (USB headset recommended**) if unmuted by the organizer


Join from an Android device

Operating system: Android 4.0 (Ice Cream Sandwich) or later

Internet Connection: 3G connection or better (WiFi recommended for VoIP audio)

Software: Free GoToWebinar App from the Google Play Store

Hardware: Microphone and speakers (USB headset recommended**) if unmuted by the organizer


Join from a Windows 8 or Windows Phone device

Operating system:

  • Windows Phone 8 or later
  • Windows 8 RT or later

Internet Connection:

  • 1 Mbps or better (broadband recommended)
  • 3G connection or better (WiFi recommended for VoIP audio) for Chromebooks

Software: Free GoToMeeting App from the Windows Store

Hardware: Microphone and speakers (USB headset recommended**) if unmuted by the organizer


** NOTE: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.